KiwiPost Privacy Policy
Last updated: July 03, 2025
1. Introduction
At KiwiPost, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, mobile application, and freight forwarding services.
By using KiwiPost's services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of personal data when you register and use our services:
- Personal identification: Full name, phone number, email address, and postal address.
- Account information: Login credentials and user ID.
- Shipping data: Parcel information, recipient details, tracking records.
- Usage data: IP address, browser type, device info, and service usage logs.
3. How We Use Your Information
We use the data we collect for the following purposes:
- To register and maintain your account.
- To process, manage, and deliver shipments.
- To communicate with you regarding your account, shipments, or service updates.
- To enhance user experience by customizing content and services.
- To comply with legal obligations and enforce our policies.
4. Data Sharing and Disclosure
KiwiPost does not sell or rent your personal data. We may share your information with:
- Logistics partners and couriers for package delivery.
- Customs authorities as required by shipping regulations.
- Government agencies or regulators if required by law.
5. Data Security
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration.
These include:
- Encrypted communication (SSL/TLS)
- Secure data storage
- Access controls and regular audits
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your account and associated data.
- Withdraw consent for marketing communications.
You may contact our support team at [email protected] to exercise these rights.
7. International Transfers
As a freight forwarder, we may transfer your data across international borders as necessary for shipping services. All such transfers comply with applicable data protection regulations.
8. Children’s Privacy
KiwiPost services are not intended for individuals under 18 years of age. We do not knowingly collect data from children.
9. Changes to This Policy
We reserve the right to update this policy at any time. Changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
10. Contact Us
For questions about this Privacy Policy, please contact:
KiwiPost Privacy Team
Email: [email protected]
Phone: (+995 032) 205 23 24